Employment at MSI
MSI Merchant Services is a fast paced, multi tasked, dynamic company with
a friendly tram atmosphere. Moreover, MSI seeks a professional candidate with demonstrated
experience and strong team skills. This candidate suited for the position should be able
multi-task effectively managing inbound phone calls and projects as assigned.
MSI has several career openings available. Please
and check this web site regularly for updates.
Customer Support
Please provide your resume with salary requirements
Requirements:
- 1+ Years Customer service experience in Bankcard industry
- Proven ability to handle various types of customer issue
- Strong analytical and problem solving skills
- PC literate and Data Entry a must
- Flexible, adaptable team player with strong interpersonal skills
Responsibility:
- Data input of merchant applications
- Working with ACH transfers, holds and releases
- Assist merchants with statement inquires
- Provide customer assistance as needed
- Research merchant issues and assist with resolution

INSIDE SALES REPRESENTATIVES
Please provide your resume with salary requirements and click APPLY NOW
Requirements:
- 1+ year previous tele-sales experience required.
- Good aptitude, attitude and are interested in sales training at Bankcard industry
- Excellent oral and written communication skills
- Superior sales service skills and ability to maintain positive working relationships
- PC literate
- Flexible, adaptable team player with strong interpersonal skills
Responsibility:
- Contributing to individual and team sales goals
- Providing superior phone service regarding product offering, selection pricing, availability, and technical information
- Provide products assistance as needed
- Business-to-Business telephone sales

Risk Analyst
Please provide your resume with salary requirements
CALL DIRECT AT 908-516-5924 OR CLICK APPLY NOW
Requirements:
- 1+ Years in Bankcard Acquiring industry
- Previous credit reports and charge back experiences are plus
- Proven ability to handle various types of customer issues
- Basic understanding of ACH banking transfers and Account Receivables
- Basic PC skills
Responsibility:
- Review chargeback reports and take appropriate action
- Monitor and review all processed transactions on daily basis
- Verify transactions with issuing banks
- Respond to compliance issue with Visa and MasterCard
- Reviewing terminated Merchant File

Sales Support
Please provide your resume with salary requirements
CALL DIRECT AT 1800-288-8472 EXT. 5940 OR CLICK APPLY NOW
Requirements:
- 1+ Years in Sales Support or work with Sales personnel
- Experience in Bankcard industry or credit card processing
- Excellent proofreading skills
- Strong PC knowledge
- Proven ability to meet deadlines and balance priorities
- Excellent oral and written communications skills
Responsibility:
- Administer and maintain the submission of merchant applications
- Verify and complete requirements for new applications
- Provide sales support as necessary
- Research sales reps issues and assist with resolutions
- Follow-up calls to all potential sales reps

Sales Recruiter
Please provide your resume with salary requirements
CALL DIRECT AT 908-516-5924 OR CLICK APPLY NOW
Requirements:
- 2+ Years in Bankcard Acquiring industry
- Superior cold calling skills and strong negotiating skills
- Self motivated and flexible
- Resiliency necessary to handle rejection
- Internet savvy to perform targeted research and searches identifying candidates
- Work well independently and in a team environment
Responsibility:
- Take personal responsibility for your success and use the tools provided to build your business
- Calling prospective sales candidates to introduce our program
- Take your career to the next level and manage your own desk and team

Technical Support
Please provide your resume with salary requirements
CALL DIRECT AT 1800-288-8472 EXT. 5940 OR CLICK APPLY NOW
Requirements:
- Must have 1-3 years call Credit card or POS terminal experience in a technical support role
- Must possess industry knowledge with POS terminals
- Excellent phone, communication and troubleshooting skills
- Must possess strong PC skills
- Strong team player and interpersonal skills
Responsibility:
- Provide technical support to Sales representatives and merchants
- Programming and downloading of POS devices
- Perform testing and troubleshooting on via phone
- Complete projects on escalated issues as assigned till resolve
- Run diagnostics on malfunctioning equipment to restore to working condition

In House Council/Lawyer
Please provide your resume with salary requirements
CALL DIRECT AT 908-516-5924 OR CLICK APPLY NOW
Requirements:
- 3+ Years in law
- Experience in the bankcard industry is a +
- Friendly with people is a +
- Ability to multitask

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